Official Document Updated: January 2026

Privacy Policy Fortune88 — Our Commitment Protecting Data You

At Fortune88, your privacy is more than a legal obligation — it is our moral responsibility to every member. This document clearly explains how we collect, use, store, and protect your personal data while you use our platform.

Important Note: By registering for or using Fortune88's services, you agree to the terms of this Privacy Policy. We encourage you to read this document in full to understand your rights as a user.
Layered Protection

Six Layers of Protection Fortune88 Data

Your data is protected by a multi-layered security system operating around the clock, ensuring your personal information remains safe at all times on the Fortune88 platform.

256-bit SSL Encryption

All data transmitted between your device and fortune88 servers is protected with military-grade 256-bit SSL encryption — the same level of security used by leading banks in Malaysia. None of your data can be intercepted in transit.

Secure Data Storage

Your personal data is stored on servers protected by multi-layered firewalls and strict access controls. Only authorised personnel may access sensitive information, and every access is recorded in a retained audit log.

KYC & Identity Verification

The fortune88 KYC (Know Your Customer) process is designed to verify your identity once, securely. Submitted documents are stored in accordance with international data protection standards and used solely for legitimate verification purposes.

No Data Sales

Fortune88 has never and will never sell, rent, or trade members' personal data to any third party for marketing or commercial purposes. Your data is used solely to operate the services you use on this platform.

Marketing Communications Control

You have full control over the marketing communications you receive from Fortune88. An unsubscribe option is available in every promotional email sent, and your request will be processed within 5 business days, no questions asked.

Real-Time Threat Monitoring

Fortune88's security systems operate 24 hours a day, 7 days a week to detect any unauthorised access attempts or suspicious activity. Should a threat be detected, your account will be protected immediately and you will be notified.

1

Information We Collect

Fortune88 collects your personal information through several channels throughout your use of our platform. This data collection is necessary to enable us to provide you with a secure, efficient, and personalized service.

Information You Provide Directly:

  • Full name as it appears on your official identity document.
  • Date of birth for age verification (fortune88 only accepts members aged 18 and above).
  • Active email address used for account communications.
  • Mobile phone number for two-factor authentication and transaction notifications.
  • Current residential address for KYC verification purposes.
  • Copies of identity documents (national ID, passport) collected during the KYC process.
  • Bank account or e-wallet details registered for deposits and withdrawals.

Information Collected Automatically:

  • IP address and geographic location of the device used to access the platform.
  • Device type, operating system, and browser version.
  • Gaming session records, including login times, games played, and total wagering amounts.
  • Deposit, withdrawal, and balance transfer transaction history.
  • User interaction data including clicks, navigation, and settings preferences.
  • Cookie data and session tracking information as described in Section 5.
Data Minimisation Principle: fortune88 only collects data that is strictly necessary to operate our services. We do not collect sensitive information beyond what is required for operations and legal compliance.
2

How We Use Your Data

The personal data we collect is used solely for legitimate and necessary purposes to ensure a safe and satisfying user experience on the Fortune88 platform. Every use of data is transparent and ethical.

Purpose of Use Types of Data Used Legal Basis
Identity verification & KYC Name, date of birth, identity document Legal obligation
Deposit & withdrawal processing Banking details, transaction records Contract performance
Account security & fraud prevention IP address, login data, account activity Legitimate interests
Customer Support Email, phone number, account history Contract performance
Promotional communications & bonuses Email, phone number User Consent
Platform enhancements & analytics Behavioural data, session data Legitimate interests
Regulatory compliance & reporting Transaction records, identity information Legal obligation

Fortune88 will not use your data for any purpose not stated in this document without first obtaining your additional consent. If we wish to use your data for a new purpose, you will be informed and given the option to agree or decline.

3

Disclosure to Third Parties

Fortune88 is committed to not disclosing your personal information to third parties without your consent, except under certain circumstances outlined below. All disclosures are made in accordance with legal requirements or legitimate operational needs.

Third Parties That May Receive Your Data:

  • Payment Providers: Transaction information is shared with registered payment providers such as FPX, Touch 'n Go eWallet, Boost, and GrabPay solely for the purpose of processing your deposits and withdrawals.
  • Game Providers: Limited game session data is shared with our game software providers to ensure game integrity and a seamless user experience.
  • KYC Verification Services: Your identity documents are shared with certified identity verification partners to meet legal compliance requirements.
  • Legal Authority: Fortune88 will disclose required data to authorities such as the police, courts, or regulatory bodies when required by law or a valid court order.
  • Technical Service Providers: Technical infrastructure, cloud computing, and cybersecurity providers we use may process your data to a limited extent as data processors acting under our instructions.

All third parties working with fortune88 are bound by confidentiality agreements and are required to uphold data protection standards equivalent to our own policy. fortune88 is not liable for any breaches that occur beyond our control.

Our Guarantee: Your data will never be sold, rented, or transferred to any third party for marketing purposes without your explicit written consent.
4

Data Security & Encryption

The security of your personal data is fortune88's highest priority. We continuously invest in security infrastructure and industry best practices to ensure your data is always protected against any threats.

Security Measures We Practise:

  • 256-bit SSL/TLS Encryption: All communications between your device and fortune88 servers are encrypted using the highest available security protocols.
  • Two-Factor Authentication (2FA): You are encouraged and supported in enabling two-factor authentication for an additional layer of protection on your account.
  • 24/7 Security Monitoring: fortune88's cybersecurity team monitors our systems around the clock to detect and respond to any threats promptly.
  • Data Segregation: Financial data is stored separately from game data using a purpose-built segregation system designed to minimise risk.
  • Regular Security Audits: Our systems undergo periodic independent third-party security audits to identify and address any vulnerabilities.
  • Staff Training: All fortune88 staff who handle personal data undergo rigorous data protection training and are bound by confidentiality agreements.

While fortune88 takes all reasonable precautions, no system can be guaranteed 100% secure against all threats. In the event of a data breach involving your information, we are committed to notifying you in a timely manner and taking immediate remedial action.

5

Cookies & Tracking Technologies

Fortune88 uses cookies and similar tracking technologies to enhance user experience, ensure session security, and analyze platform usage patterns. Cookies are small text files stored on your device when you visit our website.

Types of Cookies We Use:

  • Essential Cookies: Required for core platform functions such as login session verification, security, and navigation. These cookies cannot be disabled as they are essential for website operation.
  • Performance Cookies: Collects information about how you use our platform — pages visited, time spent, and any errors encountered — to help us improve our services.
  • Functional Cookies: Saves your preferences such as selected language, display settings, and remembered login details to make your experience more convenient on future visits.
  • Analytics Cookies: Used to understand user behaviour in aggregate and anonymised form for product improvement purposes. This data is not linked to your personal identity.

You may manage or disable non-essential cookies through your web browser settings at any time. Please note that disabling certain cookies may affect the functionality and user experience of the Fortune88 platform.

6

Your Rights as a User

As a fortune88 member, you have clearly defined rights over your personal data. fortune88 respects and facilitates the exercise of all these rights in a straightforward and hassle-free manner.

Right of Access

You have the right to request a copy of all personal data Fortune88 holds about you. We will provide this information within 14 business days.

Right to Rectification

If any of your data is inaccurate or outdated, you have the right to request a correction and we will update it promptly.

Right to Erasure

You may request the deletion of your personal data under certain circumstances, subject to legally mandated record-keeping obligations.

Right to Object

You have the right to object to the processing of your data for direct marketing purposes at any time, without providing any reason.

Right to Data Portability

You may request your data in a machine-readable format for transfer to another service of your choice.

Right to Restriction of Processing

Under certain circumstances, you may request that we restrict how we process your data while a dispute is being resolved.

To exercise any of the above rights, please contact the fortune88 customer support team via the in-platform live chat or through our support email. All requests will be processed within the timeframes stipulated by applicable legal requirements.

7

Data Storage & Deletion

Fortune88 retains your personal data only for as long as necessary to fulfill the original purpose of its collection, or as required by applicable laws and regulations.

  • Active Account Data: For as long as your account remains active on fortune88, your personal data will be retained and updated as required for operational purposes.
  • After Account Closure: Financial transaction records and KYC records are retained for a minimum of 5 years after account closure to fulfil financial regulatory and anti-money laundering requirements.
  • Communication Logs: Customer support communication records are retained for 2 years for reference and dispute resolution purposes.
  • Analytics Data: Anonymised data used for platform analytics is retained indefinitely as it cannot be linked to your personal identity.

Once the designated retention period expires, your data will be securely deleted or anonymised using methods that ensure it cannot be recovered. fortune88 follows a systematic data deletion schedule that is audited on a regular basis.

8

Child Protection

Fortune88 is an online betting platform exclusively for adult users aged 18 and above. We do not knowingly collect, process, or store any personal data from individuals under the age of 18.

  • The fortune88 registration process requires strict age verification through date-of-birth declaration and KYC document verification.
  • Should fortune88 discover that personal data of a minor has been inadvertently collected, we will delete such data immediately and close the account in question.
  • Parents or guardians who suspect their child has registered on fortune88 are encouraged to contact our support team immediately for prompt action.
18+ Commitment: fortune88 takes child protection responsibilities extremely seriously. Any violation of the minimum age policy will result in immediate account termination and the return of all associated funds.
9

Privacy Policy Amendments

Fortune88 reserves the right to amend or update this Privacy Policy at any time to reflect changes in our data practices, legal requirements, or service improvements. We are committed to notifying you of any significant changes.

  • Significant changes will be announced via an in-platform notice on fortune88 or by email to your registered address at least 14 days before taking effect.
  • The "Last Updated" date at the top of this document will be revised each time an amendment is made.
  • Continued use of the fortune88 platform after any amendments take effect will be considered your acceptance of the updated policy.
  • You are encouraged to review this page periodically to stay informed about how we handle your personal data.

If you disagree with any amendments made to this Privacy Policy, you have the right to close your account and withdraw your available balance. For further enquiries about our privacy policy, please contact the support team or refer to FAQ page us.

Contact Us: For any data privacy enquiries, email our support team at [email protected] (text display only) or use the live chat function available within the platform 24/7.
Trusted Platform

Join fortune88 — Privacy Guaranteed, Best Experience

Your data is our trust to keep. Enjoy the best online betting experience in Malaysia with Fortune88 — a platform that prioritises security, fairness, and the privacy of every member. Register today and experience the difference.

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